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📜 Terms of Service - Veronne

📅 Last updated: 02/27/2025

Welcome to Veronne! Thank you for choosing our products. By using our website and making a purchase, you agree to the following Terms of Service:


1. Acceptance of Terms

By accessing or using our website, you confirm that you have read, understood, and agreed to these Terms of Service and all applicable laws and regulations.

If you do not agree with any part of these terms, please do not use our website.


2. Use of the Website

By using our website, you agree to:
Comply with all applicable laws in your country of residence.
Provide truthful and accurate information when registering or making purchases.
Not engage in fraudulent or abusive activities that could compromise the security of the site or its users.

You may not:
🚫 Attempt to access restricted areas of the site without authorization.
🚫 Copy, reproduce, or distribute any content without permission.
🚫 Use any technology to interfere with the proper functioning of the website.


3. User Account

To access certain features or make purchases, you may be required to create an account.

  • You are responsible for keeping your login credentials secure.
  • Any activities carried out under your account are your responsibility.
  • If you suspect unauthorized access, please contact us immediately.

Véronne reserves the right to suspend or terminate accounts that violate these terms.


4. Purchases and Payments

By making a purchase, you agree to:
Provide accurate and up-to-date information at checkout.
Pay the full purchase amount, including shipping fees and applicable taxes.

Veronne may cancel orders at its discretion if fraud or unauthorized activity is suspected.


5. Shipping and Delivery

📦 Veronne strives to ship orders within the estimated timeframe provided at checkout. However, several factors may affect delivery:

  • Delivery times may vary depending on your country and the shipping carrier.
  • Customs duties and import taxes may apply to your order. These charges are the customer’s responsibility and must be paid upon delivery.
  • Véronne is not responsible for delays caused by third-party carriers or customs clearance processes.

If your package is lost or significantly delayed, please contact us at contact@shopveronne.com.


6. Returns and Refunds

Our Return and Refund Policy is available on our website and outlines the applicable rules.

If you receive a defective or incorrect product, you must notify us within 24 hours of delivery, providing photos as proof.

By making a purchase, you agree to follow these conditions.


7. Intellectual Property

All website content, including images, product descriptions, logos, and trademarks, is the exclusive property of Véronne or its licensors.

🚫 Unauthorized reproduction, copying, or distribution is strictly prohibited.


8. Privacy and Data Protection

Véronne respects your privacy and protects your personal data in accordance with our Privacy Policy.

Our policy covers:
What data we collect and how we use it.
How we protect your information.
Your rights regarding your personal data.

For more details, please refer to our Privacy Policy available on our website.


9. Limitation of Liability

⚠️ To the maximum extent permitted by law, Véronne shall not be liable for:

  • Direct or indirect damages resulting from the use of the website or products purchased through it.
  • Delays, losses, or failures caused by shipping carriers or customs authorities.
  • Errors from third-party services, such as payment gateways and shipping providers.

Our total liability shall always be limited to the amount paid for the affected product.


10. Governing Law and Dispute Resolution

These Terms of Service are governed by the laws of the State of Massachusetts, United States.

🔹 Any disputes shall be resolved through binding arbitration in the United States instead of litigation in court.
🔹 Neither party may participate in class-action lawsuits against Véronne.
🔹 If arbitration is not applicable, any disputes shall be settled in the courts of Massachusetts, USA.


11. Contact Information

📧 Email: contact@shopveronne.com

If you have any questions regarding these Terms of Service, please contact us.